Yes, as a part of Valencia Collection, Hotel Valencia Riverwalk participates in the Valued Hotel Guest (VHG) Loyalty Rewards program.

Yes, Hotel Valencia Riverwalk is situated on the iconic San Antonio River Walk in the heart of downtown. We are less than a two-minute walk to the River Walk, or guests can enjoy direct access via the hotel lobby’s elevators.

Directions to Hotel Valencia Riverwalk can be found on our contact page. Or you can call us for directions at 210.227.9700.

To enhance air quality and contribute to the health and well-being of our Guests and Associates, Hotel Valencia Riverwalk offers a smoke-free environment. Smoking is only permitted in the open air designated areas, outside of the hotel. A cleaning fee will be assessed for any guestroom where smoking is found to have occurred.

Hotel Valencia Riverwalk does not have a swimming pool.

While complimentary breakfast is not included with your stay, you can enjoy dining at Dorrego’s, which is open for breakfast, lunch, and dinner.

Hotel Valencia Riverwalk offers room service daily from 7:00 am to 10:00 pm.

Overnight guests receive complimentary Wi-Fi throughout the hotel.

Yes, there is a state cost recovery fee of $4.75 per room, per night, and a $22 destination fee per room, per night.

Elevated Inclusions

As part of your stay, the $22 daily destination fee provides thoughtful enhancements designed to enrich your River Walk experience: a signature welcome Margarita or flavored water on arrival, complimentary in-room coffee and high-speed internet, a 24-hour fitness center and concierge service, and exclusive savings at select local attractions.

Every detail is curated to reflect the timeless hospitality of Hotel Valencia Riverwalk.

Check in time at Hotel Valencia Riverwalk is 4:00pm.

Check out time at Hotel Valencia Riverwalk is 12:00pm.

We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.

You must be 21 years or older to check into Hotel Valencia. A valid identification will be required at check in.

Yes, guests may ship packages to the hotel. Package fees will apply.

There will be no charge for the first package the hotel receives for a guest, provided it arrives within one week of the guest’s scheduled arrival, weighs less than 50 lbs, and is less than 5 cubic feet.

A package processing fee of $5 each will be charged for all additional packages. All packages, including the first, will be charged an additional $5 per week they remain in storage.

Additional fees may be assessed on an individual basis for exceptionally large or heavy packages, pallets, and/or skids.

Hotel Valencia Riverwalk allows pets in designated pet-friendly rooms and designated public areas. A non-refundable Pet Fee and Pet Waiver are required at check-in. For more information, contact the hotel directly at 210.227.9700.

Service animals are welcome. We follow the ADA’s definition of a Service Animal: an animal specifically trained to perform a task for a disabled person. Disabilities include physical, sensory, psychiatric, intellectual, or other mental disabilities.

Please note: Emotional Support animals, comfort animals, and therapy dogs are not considered service animals under Title II and Title III of the ADA, and are subject to pet fees and waivers at check-in.