Frequently Asked Questions
Hotel Valencia Riverwalk
Questions and answers about Hotel Valencia Riverwalk.
To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay-over service upon request only. Read more about our Cleanliness and Distancing Protocols.
There are 16 rooms (10 Classic rooms, 1 Deluxe room, 2 Courtyard rooms, 3 River View rooms) at the hotel, which are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.
Please direct your questions about Hotel Valencia Riverwalk's accessible facilities and services to the Front Desk or 210.227.9700 to ensure your requests are handled properly. The Front Desk is staffed 24 hours per day, 7 days per week.