Frequently Asked Questions
Hotel Valencia Riverwalk
Hotel Valencia Riverwalk stands by its guarantee that the best rates can always be found at www.hotelvalencia-riverwalk.com.
When booking directly on our website, additional benefits when booking direct include flexible cancellation, no advance payment required, and no change or cancel fees.
To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay-over service upon request only. Read more about our Travel Related Mandates, Social Distancing & Cleaning Protocols.
We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.
Please direct your questions about Hotel Valencia Riverwalk's accessible facilities and services to info@valenciagroup.com or call 210.227.9700.
Please complete our donation request form, click here.