Frequently Asked Questions
Hotel Valencia Riverwalk
As an independent boutique hotel company, Valencia Hotel Group prides ourselves on our one-on-one relationships with our guests. When you "Book With Us," our in-house Reservations Staff and website provide the most comprehensive descriptions of our on-site services and amenities, special offers, promotions and packages, upcoming events, nearby destinations, local activities, and points of interest. "Book With Us" to make your experience in our destinations a memorable one.
You make a choice when you "Book With Us" instead of a third party website like Expedia or Booking.com, etc. Learn More
To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay-over service upon request only. Read more about our Travel Related Mandates, Social Distancing & Cleaning Protocols.
We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.