WEBSITE ACCESSIBILITY STATEMENT

At Hotel Valencia Riverwalk, it’s important to us that our website is accessible and easy to use for all persons with disabilities. When creating our websites, our development team uses software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). While the industry is not operating from approved, regulated legislation, Hotel Valencia Riverwalk is committed to our good faith effort to follow the available guidelines.

If you have questions, concerns, or have discovered an accessibility issue on our website, please contact us by emailing info@valenciagroup.com or calling 210.227.9700. Please be sure to include specifics and any page where a problem has occurred. We will make every reasonable effort to make the page accessible to you.

To ensure that, www.hotelvalencia-riverwalk.com is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success.

Our website and digital marketing have been developed with careful consideration of these guidelines and are regularly enhanced to make our technology more accessible and user-friendly.

We have tested our website to ensure that we meet or exceed Level AA of the WCAG 2.1 Standard.

The entire site is regularly tested using AXE Web Accessibility Evaluation Tool, a third-party authority in web accessibility.

Our website is tested periodically to ensure any added or edited content conforms with the latest accessibility guidelines, as reported by the AXE tool. The most recent reports were run on: 04/22/2021, 03/22/2021, 02/22/2021 ,01/18/2021, 12/14/2020.

Accessible Amenities & Services

Accessible Rooms & Accommodations

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Hotel Valencia Riverwalk

150 East Houston Street, San Antonio, TX 78205

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